Three SaaS products live · OpsTicket · Winrove · OnboardIQ·SAM.gov UEI PR9KWJPM4JU9 · CAGE 91CE1
IT Custom SolutionFour Practices, One Firm · Est. MMXXI
§ SAM.gov UEI · PR9KWJPM4JU9§ CAGE · 91CE1§ NYC MBE · MWCERT2022-353
§ Mission · Vision · Values

We communicate clearly.

In a world crowded with over-the-top marketing, simple wins.

We are not rock stars, ninjas, or any other disingenuous buzz term. We are creative professionals · operators who have been on the agency side, the prime side, and the SOC, and now ship software that solves the work we did first by hand.

§ 01 · Mission & Vision

A first-choice partner, not a vendor.

Built for federal, state, and local · and for the small businesses who serve them.
Note 01.AThe mission is the operating standard. The vision is what the standard makes possible.

Our Mission

To be the global leader in IT services for the contracting economy · building on our technologies, competencies, and customer interests, and creating value for the agencies, contractors, and small-business operators we serve.

We achieve this by focusing on the intersection of our client's emerging needs and the acceleration of business and technological change. The mission is the operating standard; the operating standard is the same in every room.

Our Vision

IT Custom Solution will be the first-choice solution partner in the technology sector · providing IT services to government and private businesses throughout the region. We will become an integral part of our client's success, collaborating with them to achieve their strategic objectives.

Our team of talented, experienced, and motivated industry specialists will be recognized as the best in their field. Our continued success will be driven by our people who will share in it.

§ 02 · Core Values

Four values. One operating standard.

The principles that govern how we treat each other and the work.
Note 02.AValues are not posters on a wall. They are testable against any single decision we make.
§ 02.01
CommitmentBe accountable, work together as a team, and communicate clearly. The first thing we owe a customer is to actually show up.
COMMITMENT
§ 02.02
InnovationThink outside the box, challenge constructively, and act before others do. The work begins as a stack of paper. We turn it into software.
INNOVATION
§ 02.03
CommunityCreate a positive place to work and support ethical initiatives. We hire from the operators who keep the country running.
COMMUNITY
§ 02.04
ExcellenceAlways deliver exceptional quality, accomplish, and improve. Customer-attested only · we will never publish what we cannot stand behind.
EXCELLENCE
§ Built to last

The trusted partner who's always there.

Proactive about your technology. Built-in to your operations.

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