Job Title: Technical Support Specialist

Location: 100% Remote

Company: IT Custom Solution LLC

IT Custom Solution LLC is a leading provider of IT solutions for businesses in both the government and private sectors. We are seeking a technically savvy and customer-focused Technical Support Specialist to join our team and help us provide technical support to our clients.


  • Provide technical support to IT Custom Solution LLC’s clients.
  • Respond to technical support inquiries in a timely and efficient manner.
  • Work closely with the Project Manager to ensure that clients receive the support they need.
  • Stay up to date on industry trends and developments and provide recommendations for new business opportunities.
  • Document technical support inquiries and resolutions for future reference


  • Bachelor’s degree in computer science, Information Technology, or a related field
  • 3+ years of experience in technical support, with a strong understanding of the IT solutions industry
  • Strong technical background and ability to troubleshoot technical issues.
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team.
  • Proven track record of providing excellent customer service.

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a technically savvy and customer-focused individual with a passion for technical support and the IT solutions industry, we want to hear from you!

To apply, please send your resume and a cover letter to We look forward to hearing from you!