our solutions
it support services
overview
What is managed IT services?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
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Years experience
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Certified experts
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End user satisfaction
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Global reach
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Service desk
Our Managed IT services will help you succeed. Let’s get started
Solutions
Comprehensive IT services include
Network
Cloud services are network dependent, which is why IT Custom Solution network management and monitoring services have become critical to IT.
Service desk
IT Custom Solution 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
IT Custom Solution ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
IT Custom Solution supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
IT Custom Solution provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Benefits
Our services provide a unique range of benefits
Stop wasting time and money on technology. Let’s get started
IT Custom Solution are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan
1 monthly fee for all IT services. No costly surprises
careBasic
Designed for businesses with basic network design and implementation requirements.Contact us for pricing
Pricing includes coverage for users.
- All care Basic services include:
- Network architecture design
- Network security design
- Implementation
- Remote support.
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carePlus
Designed for businesses looking to eliminate costly break/fix network design and implementation services.Contact us for pricing
Pricing includes coverage for users.
- All care Plus services include:
- Network optimization
- Router and switch configuration
- Wireless network design and implementation
- Network support.
carePro
A fully comprehensive plan for any business size or needs.Contact us for pricing
Pricing includes coverage for users.
- All carePro services include:
- Network performance tuning
- Network capacity planning
- Network disaster recovery planning
- Workstation support.