managed it services
overview
What is managed IT services?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
At IT Custom Solution LLC, we understand the challenges faced by in-house IT departments. That’s why we offer a range of services to help organizations manage costs, stay up to date with the latest technologies, and improve end-user productivity. Our team of solution-driven experts uses a proven four-step process to modernize and transform your environment, from assessment to implementation and management. Our services are designed to enable your in-house IT team to focus on initiatives that drive business value, while we handle the rest. Contact us to learn more about how we can help you overcome technology infrastructure challenges and transform your IT operations.
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Our Managed IT services will help you succeed. Let’s get started
Solutions
Comprehensive IT services include
Network
Cloud services are network dependent, which is why IT Custom Solution network management and monitoring services have become critical to IT.
Service desk
IT Custom Solution 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
IT Custom Solution ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
IT Custom Solution supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
IT Custom Solution provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Benefits
Our services provide a unique range of benefits
Stop wasting time and money on technology. Let’s get started
John H. Bedard, Jr
Pricing and Plan
1 monthly fee for all IT services. No costly surprises
careBasic
Designed for businesses with basic IT requirements- All careBasic services include:
- 24/7 system monitoring
- Security management
- Patch management
- Remote support
carePlus
Designed for businesses looking to eliminate costly break/fix IT services- All carePlus services include:
- Preventive maintenance
- Asset management
- Secure cloud backup
- Server/Network support
carePro
A fully comprehensive plan for any business size or needs.- All carePro services include:
- Reporting
- Vendor management
- Virtual CIO (vCIO)
- Workstation support